Privacy Policy
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Welcome to GreenBlades. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in Canada under the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws.
By using our services, you acknowledge that you have read this Policy. Where required, we obtain your meaningful consent before collecting, using, or disclosing your personal information.
Scope and Definitions
This Policy applies to personal information that GreenBlades collects about identifiable individuals in Canada in connection with our websites, products, and services.
- “Personal information” means information about an identifiable individual, such as name, contact details, and device identifiers.
- “Processing” means any operation performed on personal information, including collection, use, disclosure, storage, and deletion.
- “You” and “your” refer to individuals whose personal information we process.
Information We Collect
We collect the following categories of information:
- Identifiers: name, email address, phone number, postal address.
- Commercial information: service preferences, transaction history, service bookings.
- Device and usage data: IP address, browser type, device type, pages visited, and timestamps.
- Cookie and tracking data: essential, analytics, and marketing cookies (see “Cookies & Similar Technologies”).
- Communications: inquiries, feedback, and support messages.
We collect information directly from you, automatically through your device, and from service providers acting on our behalf.
How We Use Your Information
- Provide and improve our services, websites, and customer support.
- Process transactions, service bookings, and communications.
- Personalize content and measure service performance.
- Detect, prevent, and investigate security incidents and fraud.
- Comply with legal obligations and respond to lawful requests.
We will not use your personal information for purposes other than those identified without obtaining your additional consent, unless permitted or required by law.
Meaningful Consent and Your Choices
We seek your meaningful consent for the collection, use, and disclosure of personal information, except where inappropriate or permitted by law. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
- You can manage non-essential cookies through the cookie controls on this page.
- You can opt out of marketing messages using the preference options provided in our communications.
- You can contact us to update or correct your information.
Cookies & Similar Technologies
We use cookies and similar technologies to operate our website, understand user interactions, and improve our services. Cookies fall into the following categories:
- Essential: required for core site functionality and security.
- Analytics: help us measure and understand site performance.
- Marketing: personalize content and measure campaigns.
You can change your preferences at any time using the cookie controls located at the bottom of this page.
Retention and Storage
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we securely delete, anonymize, or aggregate it in accordance with our retention policies.
Safeguards and Security
We implement organizational, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, encryption in transit where applicable, monitoring, and staff training.
Despite our efforts, no method of transmission or storage is completely secure. We encourage you to use strong passwords and exercise caution online.
Disclosure of Information
- Service providers and partners who assist with operations and are bound by confidentiality and security obligations.
- Law enforcement or regulators when required or permitted by law.
- Business transactions such as mergers or acquisitions, subject to legal requirements for safeguarding personal information.
International Transfers
Your information may be processed outside your province or outside Canada by our service providers. We take reasonable measures, including contractual protections, to ensure a comparable level of protection in accordance with PIPEDA when information is processed in other jurisdictions.
Your Rights in Canada
- Access: request access to your personal information in our custody or control.
- Correction: request corrections where information is inaccurate or incomplete.
- Withdrawal of consent: withdraw consent for future uses, subject to legal or contractual restrictions.
- Portability: request a copy of your information in a commonly used format, where feasible.
- Complaint: file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or your provincial regulator.
To exercise your rights, use the control below or contact us using the details in the “Contact Us” section.
- Open Data Rights Controls
- Copy Privacy Email
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete such information.
Updates to This Policy
We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will provide prominent notice on our website or as otherwise required by law.
Contact Us
GreenBlades Privacy Office
120 Adelaide St W, Suite 2400, Toronto, ON M5H 1T1, Canada
Email: [email protected]
Phone: +1 416-829-3470
For all privacy-related requests, include your full name, contact information, and a description of your request.